Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-solutions-for-automotive-repair-diagnostics.livebursts.com (hereafter referred to as “AI Solutions for Automotive Repair Diagnostics” or “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, handling, and processing of personal information in adherence to various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Consumer Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, apps, products, or services accessible through links on our site. These entities have their own privacy policies governing data collection and usage, and we encourage you to review them before using such external services.

Processing Activities

This Policy guides our interactions with users when:

  • You use our applications or services as an authorized user.
  • You visit any website linked to this Privacy Statement.
  • We communicate with you via email, calls, texts/SMS, or newsletters.

Personal Data Collection

We collect various types of personal data, including but not limited to:

  • Account Information: Details related to your account creation and management, such as usernames, passwords, and registration data.
  • Payment Information: Data needed for processing payments, like credit card numbers, billing addresses, and payment history.
  • Financial Information: Personal financial details required for offering financial services or conducting transactions.
  • Purchase Information: Records of products/services purchased, including quantities, dates, and prices.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  • Location Data: Geographic coordinates and information about your physical movements.
  • Feedback: Opinions, suggestions, or comments you provide to improve our services.
  • Social Media Information: Personal details obtained from social media platforms when you interact with us through them.
  • Product Information: Data about the products you use or show interest in, including preferences and usage patterns.

We gather this information through various methods, including direct user input, interactions with our services, and automated technologies. Additionally, third parties may share personal data with us, but they are bound by their respective privacy agreements.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These ensure basic functionalities of the site, such as account login, session management, and security.
  • Preference Cookies: Customizing your preferences, settings, and interface elements.
  • Analytics Cookies: Tracking user behavior to improve our services, understand usage patterns, and measure the effectiveness of our website.

Users can control non-essential cookies through our Cookie Manager. Please note that disabling analytics or marketing cookies may impact your experience on our site.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes it was collected for, including:

  • Fulfilling your service requests or transactions.
  • Providing customer support and resolving queries.
  • Complying with legal obligations and protecting our rights.
  • Conducting analytics and improving our services.

Once the data is no longer required, we will securely delete or anonymize it, unless retention is mandatory by law.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your personal data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive a copy of your data in a structured, commonly used format.
  • Objection: Object to or deny certain uses of your personal information.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or have any data-related queries, please contact our Privacy Team at your convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have any questions regarding our data practices, please contact us:

  • Email: contact@ai-solutions-for-automotive-repair-diagnostics.livebursts.com
  • Mail: AI Solutions for Automotive Repair Diagnostics, Privacy Team, [Address]